Privacy Policy

Introduction

Welcome to https://auto-collision-center.autobodyshop-talk.com (hereafter referred to as “the Company,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the gathering, storage, access, and use of personal information in alignment with various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal data in the private sector
The General Data Protection Regulation (GDPR) from the European Union
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA), along with Colorado’s, Utah’s, Connecticut’s, Virginia’s, South Africa’s, and any other relevant state or regional privacy legislation.

Scope

This policy is applicable to all aspects of our online presence, including but not limited to our website, mobile applications, services, and products offered under the domain https://auto-collision-center.autobodyshop-talk.com. However, please be advised that this policy does not cover third-party platforms, applications, or services accessible through links on our site, as they have their own privacy policies which govern data handling practices.

Processing Activities

This Privacy Policy governs your interactions with us when:

You utilize our applications and services as an authorized user.
You visit any of our websites linked to this policy statement.
You receive communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect diverse categories of personal data, which include:

Account Information: Details related to your account creation and maintenance, such as usernames, passwords, and profile settings.
Payment Information: Transaction details, payment method information, and billing addresses required for processing purchases or services.
Financial Information: Data related to your financial status, including bank account numbers (if provided for direct deposits) and credit card information (for secure storage and processing).
Purchase Information: Details about products or services you’ve purchased from us, including order numbers, purchase dates, and quantities.
Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, mobile network carrier details, and advertising IDs.
Location Data: Geographic data that helps us provide location-based services and understand user behavior across different regions.
Feedback: Any comments, suggestions, or reviews you choose to share with us.
Social Media Information: Publicly available data from social media platforms when you interact with our content or engage with us on these platforms.
Product Information: Details about products that interest you, including product preferences and browsing behavior.

We collect this information through direct user input, interactions with our services, and the use of automated technologies, such as cookies and tracking pixels. Additionally, third parties may share personal data with us for specific purposes, adhering to their respective privacy policies.

Cookies

To enhance your experience and provide valuable insights, we employ cookies on our websites. Cookies are small text files stored in your browser that serve various functions:

Strictly Necessary: These ensure basic functionalities of our website, such as secure login.
Preference: They remember your preferences and settings to personalize your experience.
Analytics: Used to collect statistical data about user behavior, enabling us to improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once these purposes are achieved, we securely delete or anonymize your data to protect your privacy.

Security Measures

The security of your personal data is paramount to us. We have implemented robust organizational safeguards and security measures, including:

Encryption of data at rest and in transit to protect sensitive information.
Engagement of secure third-party processing partners who adhere to strict data protection standards.
Regular security audits and updates to safeguard against potential vulnerabilities.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services and products do not intentionally collect personal data from this age group.

Your Rights

Depending on your jurisdiction, you have specific rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: Requesting corrections or amendments to incomplete or inaccurate data.
Erasure/Right to be Forgotten: Asking us to delete or remove your personal data from our systems.
Restriction: Limiting the use or processing of your personal data under certain circumstances.
Portability: Obtaining a copy of your personal data in a structured, commonly used format for transfer to another controller.
Objection: Objecting to the processing of your data based on legitimate interests or for direct marketing purposes.
Non-Discrimination: The right to be free from discrimination when exercising any of the above rights.

To exercise these rights or to file appeals/complaints, please contact our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy as necessary to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically for any updates.

Contact Information

For inquiries, unsubscribe requests, or if you have any questions about our privacy practices, please reach out to us:

Email: [email protected]
Physical Address: [Provide the Company’s physical address]